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Secure Shopping Guarantee
We use the industry standard encryption protocol known as Secure Socket
Layer (SSL) to keep your order information secure.
We have established a Secure Shopping Guarantee for every transaction that
you make with FloorOne.com. We guarantee that every transaction you make at
our site will be safe; as a matter of fact, FloorOne.com is assured up to
$10,000.
This means that you are insured for up to $10,000
when relying on the information provided by IdAuthority on this site and you pay nothing if unauthorized charges
are made to your credit card as a result of shopping at FloorOne.com (just
click on the Comodo Authenticate Seal or the credit card logos to view the
certificate). Should any unauthorized charges appear on
your credit card as a result of shopping with FloorOne.com, you must
notify your credit card provider in accordance with its reporting rules and
procedures.
Terms and Conditions
WEB SITE TERMS OF USE
This Terms of Use agreement ("TOU") sets forth the terms, conditions and
guidelines for use of the FloorOne.com Website (the "Site") and the
services offered on it. This TOU constitutes a legally binding contract
between the user ("you"), on the one hand, and FloorOne.com and its
suppliers and providers, and its affiliates (collectively "we" or "us"), on the other hand.
Please read this TOU carefully before using the Site or activating an
account with us. By using the Site or completing a purchase, you acknowledge
that you have read this TOU, understand it and agree to be bound by its
terms, conditions and guidelines.
Privacy FloorOne.com use of your personal information collected on the Site is
governed by the terms of the FloorOne.com Privacy Policy. The
FloorOne.com Privacy Policy sets forth our sole obligations with respect
to user data and privacy.
Children
While FloorOne.com cannot prevent children under 18 from viewing the
Site, children under the age of 18 may not use or register for the services
offered on the Site or purchase merchandise through the Site. FloorOne.com
strongly encourages parents and guardians to supervise the activity of all
children under the age of 18 when using the Internet.
Trademarks
FloorOne.com, and the FloorOne.com logo are registered trademarks of
FloorOne.com. Other marks, graphics, typefaces, trade names and logos
appearing on the Site are trademarks or trade dress of FloorOne.com. and
all rights are reserved. You may not make any use of such trademarks or
trade dress without FloorOne.com permission. FloorOne.com retains all ownership in
and good will associated with such trademarks and trade dress. FloorOne.com is a
registered trademark of the FloorOne Corporation. Other trademarks used on
the Site are the property of their respective owners.
Copyright
FloorOne.com and its suppliers retain all right, title and interest in and to
all content (and all compilations thereof), including without limitation,
any text, music, sound, photographs video, images, illustrations, icons,
graphics, headers, typefaces, data, inventory information, databases or
software, that appears on the Site (the "Content"). The Content is protected
by U.S. and international copyright law. No right, title or interest to any
of the Content is transferred to you by your use of the Site.
You may access and view the Content solely for personal, noncommercial
purposes. You may copy limited portions of the Content solely by page
caching or printing and solely for personal, noncommercial use, provided
that (i) you do not make such Content available to any third party and (ii)
you do not remove any proprietary notice from such Content, or alter the
Content in any way. You may not: modify, delete, add to, or create
derivative works of the Content. You may not publish, distribute, transmit,
broadcast or frame the Content in any manner; copy or post the Content for
public display; collect, re-purpose or reuse any data or product listings
contained in the Content; sell or attempt to sell the Content; exploit the
Content for your own purposes; or make derivative use of the Site or its
Content. In addition, you agree not to rely on any Content created or posted
by us.
Contributed Content
You hereby grant to FloorOne.com a worldwide, perpetual, irrevocable
royalty-free license, with the right of sublicense, to exercise all rights
arising in copyright in any media now known or hereafter to become known, in
any content (including without limitation any text, music, sound,
photographs, video, images, illustrations, icons, graphics, and data) that
you post on the Site or provide to us in connection with the Site (the
"Contributed Content"). When submitting Contributed Content to
FloorOne.com ,
you must not use a false name or email address or otherwise attempt to
conceal the origin of your submission. You grant FloorOne.com the right
to use, at its discretion, your name or other identifying information in
connection with Contributed Content. You represent and warrant to and for
the benefit of FloorOne.com that (i) you own or otherwise control all
rights in the Contributed Content; (ii) the Contributed Content is accurate;
(iii) the Contributed Content does not violate any law or infringe any third
party privacy or intellectual property rights; and (iv) the Contributed
Content contains no material that is defamatory, obscene, vulgar, profane,
harassing, or threatening. You agree to indemnify us for all claims arising
from or related to Contributed Content. While FloorOne.com has no obligation to
monitor Contributed Content, FloorOne.com reserves the right to edit or remove
any Contributed Content we deem to be inappropriate.
Third-Party Content
FloorOne.com is a distributor (and not a publisher) of content supplied by
third parties and incorporated within the Content. We have no control over
such third-party content, do not endorse it, and are not responsible for its
completeness, accuracy or reliability. Any information, advice, opinions, or
statements contained within such third-party content are attributable to the
author of such content and not to FloorOne.com . While FloorOne.com has no
obligation to monitor third-party content, FloorOne.com reserves the right to
edit or remove any third-party content we deem to be inappropriate.
To view FloorOne.com's Policy for Claims of Infringement of Copyrighted
Material, please click here.
Amendments and Corrections to Content (instead of Product Descriptions)
FloorOne.com does not guarantee the accuracy, completeness or
reliability of information appearing on the Site. The Site may contain
errors and omissions relating to product description, pricing and
availability. We reserve the right to correct or update errors or omissions
and to change information at our discretion without prior notice. We also
reserve the right to cancel an order for a product in the event of an error
or omission in the description of such product, including incorrect pricing
information, whether due to a typographical error, an error in information
received from our suppliers, or otherwise.
Placing Orders on FloorOne.com
We accept orders from anywhere in the continental United States, Hawaii and
Alaska, but we ship only within the continental United States. Current, we do not
accept orders from international locations, including Guam, the U.S. Virgin
Islands, Puerto Rico and APO/FPO military addresses.
The risk of loss and title for all items
ordered on FloorOne.com passes to you when FloorOne.com delivers the
merchandise to the shipping carrier. Our shipping and handling policies are
set forth in greater detail here.
The amount of tax charged to an order will be calculated based on the
shipment destination's state and local sales-tax laws.
FloorOne.com 's current payment procedures are described here. We reserve the
right to change our billing and payment procedures at any time by posting
the new procedures on the Site.
Because FloorOne.com begins processing your order almost immediately after you
place it, we cannot change or cancel an order once you submit it. All
product returns are subject to the FloorOne.com return policy, available
here.
We don't accept orders for accessories alone
without purchasing the flooring from us.
We Guarantee our lowest price to be the lowest price when compared with your
local store or any other internet company, our price match guarantee is on the
total price including shipping, tax and accessories, we do not price match any
individual products by itself. we price match only after verifying that the
price to match is legitimate. We will only price match running non discontinued
products.
Special Offers
Any special offers related to Site, whether or not related to purchases on
the Site, are subject to the particular terms and conditions (including time
limitations) of such offers. Unless otherwise specified, you may use only
one special offer in connection with a transaction.
User Responsibilities
You agree that all billing and registration information you provide on the
Site will be accurate and complete. Your provision of inaccurate or
incomplete information constitutes a material breach of this TOU.
For certain activities you conduct on the Site, you will receive or have
received an account name and a password. We retain ownership of your account
and license it to you on a limited, nonexclusive basis for the duration of
your account activation. It is solely your responsibility to keep your
account information and password secure. You must not disclose your password
to anyone except persons whom you have authorized to use your account, and
you assume all resulting liability from use of the Site for such authorized
person(s). You agree to notify us immediately of any unauthorized use of
your account or any other breach of security of which you know or suspect.
WE DISCLAIM ALL LIABILITY ARISING FROM OR RELATED TO YOUR FAILURE TO KEEP
YOUR ACCOUNT NAME AND PASSWORD SECURE.
Promotional Messages
We and/or third parties may, from time to time, send email messages to you
containing advertisements and/or promotions. WE MAKE NO REPRESENTATION OR
WARRANTY WITH RESPECT TO ANY SUCH EMAIL MESSAGES OR ANY GOODS OR SERVICES
THAT MAY BE OBTAINED FROM SUCH THIRD PARTIES, AND YOU AGREE THAT WE SHALL
HAVE NO LIABILITY WITH RESPECT THERETO.
Prohibited Uses
You agree to use the Site and all related services only for lawful purposes
and not to allow others to use your account for any unlawful purpose. Use of
the Site in violation of any applicable law, regulation, ordinance, or other
rule imposed by any governmental authority is prohibited. FloorOne.com EXPRESSLY
PROHIBITS UNAUTHORIZED THIRD PARTY LINKING TO FloorOne.com
Indemnity
You agree to indemnify and hold us and our subsidiaries, affiliates,
partners, telecommunications providers, service providers, officers,
employees and agents harmless from any claim or demand, including attorneys'
fees, made by any third party due to or arising out of your use of the Site
or any related services, any Contributed Content, your violation of the TOU,
or your violation of any third-party rights, including without limitation,
the infringement by you, or any other user of your account, of any
intellectual property rights, privacy rights, or other rights of any person
or entity.
LIMITATION OF LIABILITY
IN NO EVENT WILL WE, OUR AFFILIATES, SUPPLIERS, SERVICE PROVIDERS, OR OTHER
THIRD PARTIES AFFILIATED WITH US BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
EXTRAORDINARY, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER
(INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, LOST DATA
OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR INABILITY TO USE THE
SITE OR RELATED SERVICES, THE RESULTS OF SUCH SERVICES, OR ANY INFORMATION
CONTAINED ON THE SITE OR IN SUCH SERVICES, WHETHER SUCH DAMAGES ARE BASED ON
WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT SUCH
PARTY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY
AND THE AGGREGATE LIABILITY OF ANY OF OUR SUPPLIERS, SERVICE PROVIDERS, OR
THIRD-PARTY AFFILIATES, ARISING FROM OR RELATING TO THIS TOU (REGARDLESS OF
THE FORM OF ACTION OR CLAIM, E.G., CONTRACT, WARRANTY, TORT, STRICT
LIABILITY, NEGLIGENCE, MALPRACTICE, FRAUD OR ANY OTHER LEGAL THEORY) IS
LIMITED TO ONE-HUNDRED DOLLARS ($100). APPLICABLE LAW MAY NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
DISCLAIMER OF WARRANTIES
THE SITE AND ALL RELATED SERVICES ARE PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS AND WITH ALL FAULTS, AND THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. EXCEPT FOR THE
EXPRESS WARRANTIES EXPLICITLY PROVIDED HEREIN, NEITHER WE NOR OUR PARTNERS,
PROVIDERS, OR AFFILIATES MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE CONTENT, ANY
INFORMATION MADE AVAILABLE BY OR THROUGH THE SITE, ANY GOODS OR SERVICES
PURCHASED OR OBTAINED THROUGH THE SITE, OR ANY TRANSACTIONS ENTERED INTO BY
USE OF OR THROUGH THE SITE. TO THE EXTENT PERMITTED BY LAW, WE AND OUR
PARTNERS, PROVIDERS, AND AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, ACCURACY, TITLE, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT AND QUIET ENJOYMENT. NEITHER WE NOR OUR PARTNERS,
PROVIDERS, OR AFFILIATES WARRANT THAT USE OF THE SITE OR ANY RELATED
SERVICES WILL BE UNINTERRUPTED, AVAILABLE AT ANY TIME OR FROM ANY LOCATION,
SECURE OR ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
NEITHER WE NOR OUR PARTNERS, PROVIDERS OR AFFILIATES WARRANT THAT THE SITE
OR ANY RELATED SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS WILL
BE CORRECTED. FURTHERMORE, NEITHER WE NOR OUR PARTNERS, PROVIDERS, OR
AFFILIATES MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE
OF THE SITE OR AS TO THE ACCURACY, COMPLETENESS, RELIABILITY OR TIMELINESS
OF ANY INFORMATION AVAILABLE ON OR THROUGH THE SITE.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR
OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS AT YOUR OWN DISCRETION AND
RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER
SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOADING OF SUCH MATERIAL
AND/OR DATA.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US
OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
Violation of TOU
Please also note that at any time, if we determine that you have abused or
violated the letter or intent of any of these terms, conditions or
guidelines, or any applicable law, we reserve the right to terminate or
suspend your access to the Site and all related services, initiate an
investigation, remove materials from our servers, issue a warning, block any
prohibited activity, and take any other responsive action. Users who violate
this TOU may additionally incur criminal and/or civil liability.
Modifications
Please note that we may change this TOU at any time by posting the modified
TOU on the Site at http://www.FloorOne.com/helpdesk/Secureshopping.asp, or
by otherwise notifying you of such change. Use of the Site after such
changes are posted constitutes acceptance of all changes.
General
The TOU shall be governed by and construed in accordance with the laws of
the state of California as it is applied to contracts entered into by
residents of the state of California. You also consent to the exclusive
jurisdiction of and waive all objections to venue in the state and federal
courts in San Francisco County, California, and to the exercise of personal
jurisdiction of the courts therein. If any provision(s) of the TOU is found
to be contrary to law, then such provision(s) shall be construed, as nearly
as possible, to reflect the intentions of the parties, with the other
provisions remaining in full force and effect. Our failure to exercise or
enforce any right or provision of the TOU shall not constitute a waiver of
such right or provision unless acknowledged and agreed to by us in writing.
You and we agree that any cause of action arising out of or related to this
TOU or the Site must commence within one (1) year after the cause of action
arose; otherwise, such cause of action is permanently barred. The section
titles in this TOU are solely used for the convenience of the parties and
have no legal or contractual significance. This TOU (including the
FloorOne.com Privacy Policy and Secure Shopping Policy, incorporated
herein by reference) constitute the entire agreement between you and us with
respect to the subject matter herein and supersede any and all prior or
contemporaneous oral or written agreements. You may not assign this
agreement to any other party.
Policy for Claims of Infringement of Copyrighted Material
If you believe that material is posted on the FloorOne.com Web site in a manner
than infringes your copyright, please notify us by providing the following
information in writing to our Copyright Agent:
A physical or electronic signature of the owner of the allegedly infringed
copyright, or such owner's authorized representative.
A description of the copyrighted work claimed to have been infringed, or, if
multiple copyrighted works at issue, a list of such works.
A description of the material on the FloorOne.com site that is claimed
to be infringing or to be the subject of infringing activity, and
information reasonably sufficient to permit us to locate the material.
The address, telephone number, and, if available, an electronic mail address
at which you may be contacted.
A statement that you have a good faith belief that use of the material in
the manner complained of is not authorized by the copyright owner, its
agent, or the law.
A statement that the information in the notification is accurate, and under
penalty of perjury, that you are authorized to act on behalf of the owner of
the copyright that is allegedly infringed.
Our Privacy Policy
This privacy policy explains how FloorOne.com collects, uses, and discloses
the information of users of the FloorOne.com Website (the "FloorOne.com
Website," or "our Website") .
Important terms
When reviewing any privacy policy on the Internet, you should be familiar
with the terms "personally identifiable information" and "aggregate
information." "Personally identifiable information" is any information that
can be used to identify, contact, or locate you as an individual. Common
examples are your name and email address.
"Aggregate information" lumps your behavior or characteristics together with
those of a group. For instance, we may let advertisers know that 50% of our
users are over 35 without disclosing the personal information of any one
individual.
Collecting your information
This section explains what information we collect through the FloorOne.com
Website and ISP Services. Please note that we correlate and supplement this
data with both aggregate and personally identifiable information gathered by
other companies. For example, FloorOne.com collects personally identifiable
information and information relating to customer purchases in its retail
stores, and then shares this information with us.
Important: Children under the age of 18 should use our Website under the
supervision of their parents or guardians.
Information collected through our Website
When you register for the FloorOne.com Website we collect personally
identifiable information, including (but not limited to) your name, physical
address, email address, phone numbers, and billing information. All of this
information is mandatory; without it we will not register you. We also
collect personally identifiable information through purchase forms, surveys,
sweepstakes entries, emails we receive from you, and your other interactions
with our Website.
When you use our Website we may collect a variety of technical data, which
we store in both aggregate and, if you are registered with FloorOne.com,
personally identifiable forms. This data includes (but is not limited to)
your IP address (a unique number that identifies your access account on the
Internet), domain, and Web browser information. We may track the page you
visited before coming to FloorOne.com, and the page you link to when you leave
FloorOne.com, which of our pages you access, and how long you spend on each
page.
The FloorOne.com Website uses "cookies," which are small pieces of
information stored on your computer. Cookies let our Website recognize
previous visitors to our web page, record a visitor's progress from page to
page, and recall certain information a visitor entered previously. For
instance, a cookie may store your password, or note that you're interested
in electronics. You can choose to decline our cookies (e.g., by setting your
browser to reject cookies), but if you do, some parts of the FloorOne.com
website may not operate properly. We may also use tracking images and
applets to collect the same information.
We allow third parties to collect aggregate and other anonymous information
about our visitors through the FloorOne.com Website. Should we enter into
agreements that allow third parties to collect personally identifiable
information about our visitors, we will inform visitors of these activities
at the location of the collection.
Finally, note that our Website contains links to other sites on the
Internet. Please remember that when you click on one of these links, you are
leaving our Website and entering another. Again, we are not responsible for
the privacy practices or the content of these other websites, and encourage
you to read their privacy statements (which may differ from ours).
Security
Any FloorOne.com Website accounts you may have are password-protected. We
recommend that you do not divulge your password to anyone. FloorOne.com will not
ever ask you for your password in an unsolicited phone call or in an
unsolicited email.
We have instituted security measures in our physical facilities to protect
against the loss, misuse or alteration of information that we have collected
from you. In addition, we always use industry-standard encryption
technologies when transferring and receiving customer data exchanged with
our Website.
Please keep in mind, however, that no data transmission over the Internet or
any wireless network can be guaranteed to be 100% secure. As a result, we
cannot guarantee the security of any information you transmit using our
Website , and you transmit such information at your own risk. FloorOne.com
further does not assume responsibility for use or disclosure of your
information that are the result of unauthorized or illegal access to our
systems or those of our vendors or partners.
Contact information
For
Inquiries and requests relating to the FloorOne.com Website policy, please
contact us via our contact form. You can also reach us at our
mailing address:
FloorOne.com
27 West Easy Street, Suite 403
Simi valley, CA 93065
Policy changes
From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If we make such a
change, we will post a notice on the FloorOne.com Website , or notify you by
email, at which time you will be able to "opt out" of these new practices by
contacting us (using the contact information above). If you are concerned
about how your information is used, please check our Website periodically to
review our current privacy policy.
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